62 lead service designer user centred service design team jobs found in Leeds

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards, training, coaching, and advisory services. We...

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team is to ensure the Bank's services, products and change initiatives work for the people who rely on them every day. We combine service design, user research, content design and UX/product design to help teams look beyond systems, processes and requirements, and understand the human experiences that sit behind them. What makes us distinct is that we operate at the intersection of strategy, delivery and people. We work with some of the Bank's most complex and important programmes, helping teams navigate ambiguity, uncover hidden risks, challenge assumptions and design solutions that are genuinely useful, usable, and adopted by people within the Bank and regulated financial firms. We are also focused on strengthening the Bank to become a more user-centred organisation. This includes building a Bank-wide community of practice, design standards,...

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team...

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team...

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team...

LEEDS OR LONDON BASED Change and Outsourcing team, Operational Risk & Resilience Division, Supervisory Risk Specialists Directorate, Prudential Regulation Authority, Bank of England As a directorate of the PRA, the Supervisory Risk Specialists (SRS) provides technical expertise and applies judgement in specific risk fields in order to identify, analyse and mitigate risks to the safety and soundness of regulated firms as well as financial stability objectives. SRS also supports the wider Bank through providing risk specialist expertise to a range of functions including policy development and implementation, the Bank's concurrent stress tests, Concurrent Operational Resilience Stress Testing, central counterparty and payments oversight. SRS comprises five divisions: Operational Risk & Resilience (ORRD) Sector Resilience Division (SRD) Credit, Risk, Analytics, Liquidity and Capital (CRACL) Investment Banking and Sector Risks (IBSR) Model Development and Review...

Job Title: Delivery Manager Division: Digital Product Department : Digital Delivery Salary: National (Edinburgh and Leeds) ranging from £74,900 to £90,000 and London from £82,300 to £100,000 per annum (salary offered will be based on skills and experience) This role is graded as: Manager - Regulatory Your external recruitment contact is Benjamin via [email protected]. Your internal recruitment contact is Lauren via [email protected] Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team   We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  As part of the Data, Technology & Innovation (DTI) Division, we are leading the FCA in harnessing the...

LEEDS OR LONDON BASED Change and Outsourcing team, Operational Risk & Resilience Division, Supervisory Risk Specialists Directorate, Prudential Regulation Authority, Bank of England As a directorate of the PRA, the Supervisory Risk Specialists (SRS) provides technical expertise and applies judgement in specific risk fields in order to identify, analyse and mitigate risks to the safety and soundness of regulated firms as well as financial stability objectives. SRS also supports the wider Bank through providing risk specialist expertise to a range of functions including policy development and implementation, the Bank's concurrent stress tests, Concurrent Operational Resilience Stress Testing, central counterparty and payments oversight. SRS comprises five divisions: Operational Risk & Resilience (ORRD) Sector Resilience Division (SRD) Credit, Risk, Analytics, Liquidity and Capital (CRACL) Investment Banking and Sector Risks (IBSR) Model Development and Review...

Lead Solution Architect - Data & AI Specialist, Technology Directorate Location - Leeds and London Permanent Full time Flexible Working Options: We support a range of flexible working patterns including hybrid working, flexible start and end times We also support: Flexible start and end time to each day Ability to adapt calendar as needed, this could be to fit in the school run, gym, or appointments Expected a 50% (with a minimum of 40%) in-office attendance requirement can be spread across the month to accommodate diverse working patterns, such as the flexibility to purchase a weekly train ticket for certain weeks Working from abroad policy (subject to approval and policy within the team) A day in the role: You'll begin your day with team meetings, project stand-ups or stakeholder check-ins, followed by focused time developing architectural artefacts, reviewing roadmaps, or contributing to governance forums. You'll collaborate with colleagues across...

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Role Title: Reward Partner – BCB & CIB Location(s): Bristol, Leeds, Halifax or Edinburgh Type: Full Time, Permanent Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time Job Description Role Purpose The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions...

Job Description Summary Job Description Customer Care Associate     Permanent    Location: Peterborough  (Once trained, we believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)      Salary: £26,228  with the opportunity to increase through our Pay Progression Scheme once you’re in role. Find out more below.  Working pattern:  Full time – 37.5 hours per week (Shift times are between 8:30am – 5:30pm Monday to Friday.)  Training:  Comprehensive, hands-on training for the first 3 months in our Peterborough office to set you up for success.  Closing Date:   31st August 2026 At  Aegon UK , we are united through a single, clear purpose: Helping people live their best lives.    People are living longer than ever before, and at Aegon UK we're excited by the opportunities this brings. As a purpose-led business, we're focused on supporting our customers as they navigate through new...

End Date Sunday 06 September 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:  Design Researcher (12 Month FTC) SALARY:   £61,344 - £68,160 LOCATION:   Edinburgh HOURS:  Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.   What you’ll be doing    Here at Lloyds Banking Group, we value Design Research. We’re a large, experienced team of 40+ researchers. We shape product and service development. Everyone has different strengths and passions... maybe you’re an expert in accessibility, skilled in quantitative...

Job Description Summary Job Description Customer Care Associate     Permanent     Location: Edinburgh   ( Once trained, w e believe in the power of in-person collaboration, and our hybrid model requires colleagues to be in the office a minimum of 40% of their time)      Salary:   Starting   salary is   £26,228 with the opportunity to   increase through our Pay Progression Scheme   once you’re in role.   Find out more below.   Working pattern:   Full time – 37.5 hours per week (Shift times are between 8:30am – 5:30pm Monday to Friday.     Training:   Comprehensive, hands-on training for the first 3 months in our Edinburgh office to set you up for success.   Closing Dat e:  26th August 2026 At   Aegon UK , we are united through a single, clear purpose: Helping people live their best lives.   People are living longer than ever before, and at Aegon UK...

End Date Monday 07 September 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:  Senior Data Quality Engineer SALARY: £72,702 - £80,780 LOCATION:  Bristol HOURS:  Full Time WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office location  About this opportunity The Growth, Data & Analytics Platform (GDA), part of the Consumer Relationships Business Unit, plays a pivotal role in delivering the Group’s personalisation strategy - making customer interactions more relevant while unlocking the full potential of Cloud technology. As the GDA platform undergoes a major transformation, this is a unique opportunity to join as a Senior Data Quality Engineer . You’ll be at the...

End Date Monday 31 August 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:      Product Designer   (UX/UI)   SALARY:     £40,824 - £45,360 LOCATION:   Bristol,   Cardiff,   Edinburgh, Manchester HOURS:  Full-time   WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.           What  you’ll  be doing     This role is within a team of designers, researchers, content   specialists   and data analysts, working together to design and...

Job Title: Senior Associate – Market R esearch specialist     Division : Supervision , Policy and Competition       Directorate: Cross Cutting Policy & Strategy    Department : Cross-Cutting Response, Research & Contracts        Salary: National (Edinburgh and Leeds) ranging from £53,800 to £67,199 and London £59,200 to £73,799 per annum (Salary offered will be based on skills and experience)     This role is graded as: Senior Associate – Regulatory    Your recruitment contact is: Louis Van den Burg via [email protected]     Your External Recruitment contact is : Tahir Kahn via [email protected]   Application must be submitted through our online portal. Applications sent via social media or email will not be accepted.    You will need a CV and a supporting...

End Date Sunday 06 September 2026 Salary Range £84,624 - £126,936 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:   Lead   Engineer – Advanced AI Engineering LOCATION:   Bristol, Edinburgh,   Leeds ,   London   or   Manchester  WORKING PATTERN:   Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office location.     About this Opportunity     We are looking for   Lead   Engineers to join our new Advanced AI Engineering team. You will combine applied research and solution development to create effective solutions to critical AI business challenges, building operational MVPs that our engineering teams can scale out across the Group’s business areas.    You will be working within the Data...