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Financial Crime Team Manager

Full Time Insurance Management

Job Description

End Date

Sunday 12 July 2026

Salary Range

£44,901 - £49,890

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Share

Job Description Summary

Financial Crime colleagues play a significant role in continuing to keep the bank and our customers safe from the impacts of financial crime.

Using the subject matter expertise that comes with this function, we play an active leadership role in the Group’s Financial Crime Strategy development and delivery.

The People Manager will direct a team of 10 to 15 colleagues ensuring a high quality, compliant and cost-effective service is provided to customers. Responsible for delivering Performance Management, Team Leadership, Continuous Improvement, Risk Controls and Change Management.

Job Description

SALARY: £44,901 – £49,890 pa 

LOCATIONS: 
Birmingham, Chester, Glasgow, Hove, Leeds, Manchester, Newport, Cardiff, Edinburgh, Halifax 

HOURS: Full-time – 35 hours per week 

WORKING PATTERN: You'll primarily work remotely in this role, giving you the flexibility to work from home. To support collaboration and connection with your colleagues, you'll need to be based within reasonable travelling distance of one of our hub locations and attend when required for business, team or customer needs. 

 

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today. 

 

ABOUT THESE OPPORTUNITIES  

We have a couple of opportunities for Team Managers within our Financial Crime Operations team, which sits within our Economic Crime Prevention function. 

As a Financial Crime Team Manager, you’ll lead a team responsible for delivering high-quality, compliant financial crime activity, helping to protect our customers and the Group from financial crime risk. 

You’ll play a critical role in driving performance, developing your team and ensuring activity is delivered in line with regulatory expectations, risk frameworks and service standards. 

You’ll work closely with Senior Team Managers, operational leaders and specialist teams to ensure consistent delivery, strong controls and continuous improvement across the function. 

 

WHAT YOU’LL BE DOING 

In this role, you’ll: 

  • Lead, motivate and develop a team, ensuring high performance and engagement 

  • Manage day-to-day operations ensuring delivery meets quality, productivity and service expectations 

  • Deliver performance management through coaching, feedback and development planning 

  • Ensure activity aligns with Financial Crime policy, risk appetite and regulatory requirements 

  • Identify and mitigate operational risks, ensuring robust controls are in place 

  • Support and deliver operational change, contributing to continuous improvement initiatives 

  • Use MI and insight to monitor performance, identify trends and take corrective action 

  • Build strong working relationships with collaborators and partners across the business 

  • Support recruitment, onboarding and development of future talent 

  • Drive a culture of collaboration, accountability and continuous improvement within the team 

 

WHAT YOU’LL NEED 

We know that great talent comes from many backgrounds. While this role may reference a suggested range of experience in years, this is intended as a guide only. What matters most is that you can demonstrate the essential skills outlined. If you have relevant, transferable experience, we encourage you to apply. 

Essential: 

  • 3+ years of experience leading teams within Financial Crime, Risk or a regulated environment 

  • Proven ability to manage performance and develop high-performing teams 

  • Strong understanding of Financial Crime regulations, policy and operational processes 

  • Experience delivering against quality, productivity and service targets 

  • Strong communication skills, with the ability to engage and influence business partners  

  • Ability to identify risks and ensure appropriate controls are in place 

  • Experience using data and MI to drive decision-making and improve performance 

Desirable: 

  • Experience within specific Financial Crime disciplines (e.g. KYC, ODD, Investigations) 

  • Experience delivering or supporting operational change initiatives 

  • Exposure to audit, QA or governance environments 

  • Experience managing multiple priorities in a fast-paced environment 

 

ABOUT WORKING FOR US 

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. 
 
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. 
 
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. 
 
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. 
 
We also offer a wide-ranging benefits package, which includes… 

  • A generous pension contribution of up to 15% 

  • An annual performance-related bonus 

  • Share schemes including free shares 

  • Flexible benefits you can adapt to your lifestyle 

  • 28 days’ holiday, plus bank holidays 

  • A range of wellbeing initiatives and generous parental leave policies 

 

Ready for a career where you’ll learn and thrive? Apply today and find out more! 

 

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Lloyds Banking Group
About Lloyds Banking Group

 

We're changing financial services, and we want you to join us.

We're the UK's largest financial services group, with our 25 million customers and a history stretching back more than 300 years.

We pride ourselves on creating a great environment for colleagues to work in, one which is inclusive and driven by our values. This is critical to our business success as we know that colleagues who can show up to work as themselves are those that bring their best.

We're an inclusive and open organisation with a scale that creates a vast range of roles and opportunities. We offer a plenty of options for continual personal growth and you'll be part of a culture which embraces diversity of talent, creativity, skills and thinking among our teams.

 

 

Workplace Initiatives

Opportunities for people returning from a career break

Yes our Returner opportunities offer a career path to candidates with a 18 month year break in their career’ with ‘Yes, our Returner opportunities are aimed at candidates who have had a 18 month or more career break

Leadership development programmes?

Yes

Mentoring programmes?

Yes

Coaching programmes?

Yes

Employee-led diversity networks?

Yes

Internal women’s networking groups?

Yes

Open to discussing flexible work arrangements at interview stage?

Yes

No. of weeks paid maternity leave at full salary:

 20 weeks based on full pay + 19 weeks at the current statutory maternity pay rate

Minimum weeks tenure required to be eligible for paid maternity leave:

No qualifying service period

No. of weeks paid paternity leave at full salary:

6 weeks

Minimum tenure required to be eligible for paid paternity leave:

No qualifying service period

Gender pay gap reporting information (insert year) (UK): 2022

Average pay gap:

 30.5%

Median pay gap:

33.6%

Average bonus gap:

 62.5%

Median bonus gap:

69.5%

Signatory of the UK Women in Finance Charter?

Yes

Targets to raise the number of women in leadership?

Yes

Targets to raise the number of BAME individuals in leadership?

Yes

Listed in the Bloomberg Diversity & Inclusion Index?

Yes

Flexible Working Policy

We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.

For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.

 

Flexible Working Policy

We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.

For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.

Returner opportunities

Returning to work after time away can be challenging. That’s why we offer Returner opportunities that are designed to assist people returning to work after a career break of 18 months or more and our roles are permanent from the day one. Whether you’ve been away from work due to parenthood, illness, or even travel, we’re looking forward to hearing from you as we continue to grow!

What can you expect?

Coming back into the world of work after a career break can be really daunting – and we therefore know how important flexibility is. We’re very aware that ‘normal’ office hours aren’t always doable, so will happily have the discussion about different working patterns with you.

These roles have been created with your career break in mind, making sure we are there to support you in your transition back to work. You will be brought in on a permanent contract and given meaningful work from day one. Plus, you’ll be paired with a buddy or mentor from your team to help guide you along the way. You’ll also benefit from being part of the wider Returners Community and have the chance to create a personal development plan that works for you.

Who are we looking for?

While banking or professional services experience is desirable, especially for some roles, we care more about the transferable skills you can bring to our business.

Testimonials

I had a good network of colleagues already working for Lloyds Banking Group, who were all very passionate about their roles - so it felt the right choice for me and gave me the courage to apply for a Business Analyst role through the Returners. It was a seamless recruitment experience and I was offered a role in the work I wanted to do.

Olufunke Oladinni, Business Analyst


I love being a Project Manager, and I can’t recommend the Lloyds Banking Group Returners enough. It’ll springboard your career, giving you the best opportunity to relaunch yourself and maximise your full potential.

Justin Pierce, Project Manager



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