We are seeking a highly motivated and experienced Director – Product Manager/Developer to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills.
Key Responsibilities:
Product Development
· Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments.
· Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts.
· Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture.
· Identify and prioritize product enhancements to improve client experience, operational efficiency, and risk management.
· Champion innovation in lending models, route optimization, collateral transformation, and digital tooling to maintain a competitive edge.
Cross-Functional Leadership
· Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal.
· Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams.
· Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support.
· Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets.
· Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives.
· Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups.
Client Engagement & Market Intelligence
· Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market-leading.
· Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending.
Risk, Control & Regulatory Oversight
· Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks.
· Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments.
Performance & Analytics
· Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction.
· Develop KPIs and metrics to track product adoption, utilization, and impact on business performance.
Required Skills & Experience:
· Strong experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics.
· Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments.
· Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting.
· Experience leading Target Operating Model change and platform transformation programs across complex organizational structures.
· Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR).
· Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross-functional global teams.
· Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories.
· Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL.
Preferred Qualifications:
· Bachelor’s degree in Finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus.
· Experience in delivering digital solutions for securities lending or collateral optimization.
· Knowledge of tri-party agents, custody platforms, and global settlement infrastructures.
· Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates.
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial services and products. We strive to create the best outcomes for our clients and customers with financial ingenuity that leads to solutions that are simple, creative and responsible.
"We consistently assess Citi’s role in response to three questions: What are we doing to help create inclusive and resilient communities? How can we use our voice to help drive dialogue toward solutions? Is Citi walking the talk — are we doing the right things within our own firm? The short answer to all three of these questions continues to be the same: that we can and should do more."
— Michael L. Corbat, CEO
| Workplace Initiatives | |
| Program for parents returning to work after Parental Leave? | Yes- Open for vacancies in November 2019 |
| Leadership development programs? | Yes |
| Mentoring programs? | Yes |
| Coaching programs? | Yes |
| Employee-led diversity networks? | Yes |
| Internal women’s networking groups? | Yes |
| Open to discussing flexible work arrangements at interview stage? | Yes |
| No. of weeks paid maternity leave at full salary: | up to 26 weeks |
| Minimum weeks tenure required to be eligible for paid maternity leave: | 26 weeks |
| No. of weeks paid paternity leave at full salary: | 2 weeks |
| Minimum tenure required to be eligible for paid paternity leave: | 26 weeks |
| Workplace Initiatives | |
| Gender pay gap reporting information 2017 (UK): | |
| Average pay gap: | 43.50% |
| Median pay gap: | 32.00% |
| Average bonus gap: | 71.60% |
| Median bonus gap: | 71.40% |
| Signatory of the UK Women in Finance Charter? | Yes |
| Targets to raise the number of women in leadership? | Yes |
| Targets to raise the number of BAME individuals in leadership? | Yes |
| Listed in the Bloomberg Diversity & Inclusion Index? | Yes |
Returner Programme
The Citi Returner Programme is a supportive hiring programme, designed to help you transition from a career break into a career within financial services. You may have worked in the finance sector, the tech sector or another industry all together! We value your knowledge, skills and experience, regardless of how and where you have developed them. We believe that hiring people from different backgrounds with diverse perspectives brings advantages to our teams.
The programme will start in January 2020 and Returners will benefit from a structured and in-depth induction to help them transition successfully back into the workplace, followed by a tailored programme of professional development and learning delivered over a period of 15-18 months, dependent on the role and career pathway.
Returners will undertake professional qualifications as part of the programme and enjoy the benefits of being part of a supportive cohort. Citi recognises the importance of flexible working arrangements and is happy to explore these with you.
Eligible candidates will –
• Have been on a career break for at least two years
• Be looking to start the next phase of their career in financial services, in a range of roles, including operations and technology
• Demonstrate natural curiosity and be motivated to learn new skills
• Exhibit excellent leadership and communication skills
The returner programme will be open for applications on the 1st September 2019.