Job Description
End Date
Tuesday 17 November 2026Salary Range
£78,372 - £87,080We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
The CIB Chief Controls Offices supports the business to transform the control environment through enhanced control capability to deliver better risk and control outcomes. They support Control Owners to capture & interpret control requirements, and design of controls to ensure key standards are adopted.You will be accountable for supporting the risk and control environment vision and strategic priorities for the CIB Chief Controls Office. You will ensure, End-to-End Accountabilities, Risk OpenPages, with a specific focus on Cross Border activities are managed and embedded across the business.
When clients are registered outside of the UK, services / activity is managed on a cross border basis where what is permissible is determined by overseas regulation on a jurisdictional basis.
The Cross Border team is responsible for ensuring that CIB (including LBCM), BCB & GCT is aligned with overseas regulations when dealing with clients incorporated overseas and supporting the frontline businesses in managing their cross border risk and providing specialist support. This is through management of daily cross border requests, providing guidance on cross border issues, facilitating forums with Legal, Product and external counsel, and managing the provision of external legal advice. We're also accountable for reporting cross border activity and risks to senior management.
Job Description
Cross Border Referral Management
•Assess and respond to cross border referrals, queries and requests, providing risk-based guidance to support compliant business activity.
•Coordinate and facilitate cross border forums ensuring complex and material issues are appropriately escalated, discussed and resolved.
•Support the identification, investigation and remediation of cross border breaches, ensuring actions are tracked through to resolution.
•Act as the primary point of contact with external legal partners to facilitate the timely delivery and publication of legal opinions.
•Provide guidance on ad hoc cross-border issues and emerging business requirements.
•Build and maintain strong relationships with stakeholders across CIB (including LBCM), BCB, GCT, Legal, Product, CCOR and other Group functions.
Cross Border Governance and Risk OpenPages Management
•Maintain the Cross Border Framework, including Advisory Guides, templates and supporting documentation.
•Facilitate and support OpenPages reporting and governance activities.
•Identify, recommend and support process improvements to enhance the effectiveness of cross-border controls and ways of working.
Project Management
•Advisory Guides: Work with and coordinate internal stakeholders, including Product and Coverage Leads, Legal, CCOR and Data teams, to deliver (i) the rolling Advisory Guide refresh programme and (ii) updates in response to evolving client, product and business requirements.
•Regulatory Developments:
•Undertake high-level triage of cross border regulatory developments, including rule changes that may impact CIB (including LBCM), BCB and GCT businesses.
•Work with Product and Coverage Leads, Risk, Compliance, Legal, Data teams and other Group stakeholders to understand business requirements and risk appetite.
•Develop and deliver colleague guidance, including updates to Advisory Guides and other components of the Cross Border Framework.
Key capabilities
•Risk management expertise across financial and non-financial risk, ideally with a regulatory/compliance focus and an awareness of cross border risks.
•Stakeholder Management & Influencing: Builds partnerships and works collaboratively with others to meet shared objectives.
•Evidenced written and verbal communication skills and attention to detail.
•Decision making.
•Data Analytics: Ability to understand & assimilate different data sources & complex info to effectively problem solve & make relevant conclusions & recommendations.
•Business Acumen: Business knowledge of CIB (including LBCM), BCB & GCT and organisational awareness.
•Growth Mindset: Takes responsibility for developing personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
We're changing financial services, and we want you to join us.
We're the UK's largest financial services group, with our 25 million customers and a history stretching back more than 300 years.
We pride ourselves on creating a great environment for colleagues to work in, one which is inclusive and driven by our values. This is critical to our business success as we know that colleagues who can show up to work as themselves are those that bring their best.
We're an inclusive and open organisation with a scale that creates a vast range of roles and opportunities. We offer a plenty of options for continual personal growth and you'll be part of a culture which embraces diversity of talent, creativity, skills and thinking among our teams.
Workplace Initiatives
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Opportunities for people returning from a career break |
Yes our Returner opportunities offer a career path to candidates with a 18 month year break in their career’ with ‘Yes, our Returner opportunities are aimed at candidates who have had a 18 month or more career break |
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Leadership development programmes? |
Yes |
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Mentoring programmes? |
Yes |
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Coaching programmes? |
Yes |
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Employee-led diversity networks? |
Yes |
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Internal women’s networking groups? |
Yes |
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Open to discussing flexible work arrangements at interview stage? |
Yes |
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No. of weeks paid maternity leave at full salary: |
20 weeks based on full pay + 19 weeks at the current statutory maternity pay rate |
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Minimum weeks tenure required to be eligible for paid maternity leave: |
No qualifying service period |
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No. of weeks paid paternity leave at full salary: |
6 weeks |
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Minimum tenure required to be eligible for paid paternity leave: |
No qualifying service period |
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Gender pay gap reporting information (insert year) (UK): 2022 |
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Average pay gap: |
30.5% |
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Median pay gap: |
33.6% |
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Average bonus gap: |
62.5% |
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Median bonus gap: |
69.5% |
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Signatory of the UK Women in Finance Charter? |
Yes |
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Targets to raise the number of women in leadership? |
Yes |
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Targets to raise the number of BAME individuals in leadership? |
Yes |
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Listed in the Bloomberg Diversity & Inclusion Index? |
Yes |
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Flexible Working Policy
We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you're in, but we aim to offer the flexibility needed by everyone.
For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share. ‘Find out how flexible working can work for you’.
Returner opportunities
Returning to work after time away can be challenging. That’s why we offer Returner opportunities that are designed to assist people returning to work after a career break of 18 months or more and our roles are permanent from the day one. Whether you’ve been away from work due to parenthood, illness, or even travel, we’re looking forward to hearing from you as we continue to grow!
What can you expect?
Coming back into the world of work after a career break can be really daunting – and we therefore know how important flexibility is. We’re very aware that ‘normal’ office hours aren’t always doable, so will happily have the discussion about different working patterns with you.
These roles have been created with your career break in mind, making sure we are there to support you in your transition back to work. You will be brought in on a permanent contract and given meaningful work from day one. Plus, you’ll be paired with a buddy or mentor from your team to help guide you along the way. You’ll also benefit from being part of the wider Returners Community and have the chance to create a personal development plan that works for you.
Who are we looking for?
While banking or professional services experience is desirable, especially for some roles, we care more about the transferable skills you can bring to our business.
Testimonials
I had a good network of colleagues already working for Lloyds Banking Group, who were all very passionate about their roles - so it felt the right choice for me and gave me the courage to apply for a Business Analyst role through the Returners. It was a seamless recruitment experience and I was offered a role in the work I wanted to do.
Olufunke Oladinni, Business Analyst
I love being a Project Manager, and I can’t recommend the Lloyds Banking Group Returners enough. It’ll springboard your career, giving you the best opportunity to relaunch yourself and maximise your full potential.
Justin Pierce, Project Manager