18 lead service designer user centred service design team jobs found

We are the UK's central bank - and we are a bank like no other; known by our peers for our world-leading thinking on policy and strategy. Our mission is to promote the good of the people of the UK by maintaining monetary and financial stability. We seek to keep prices stable and people's money safe. We know our work matters to people, to families, up and down the UK. We are driven by curiosity and the desire to do important, challenging work. It takes a great team to run the Bank of England. We rely on each other to play our part. We benefit from a collaborative culture and long-established flexible ways of working, supporting our colleagues balance their work and personal lives. We strive to be a place where people feel they belong and have equal access to opportunities, because different perspectives help us make the best decisions for the public. The User-Centred Service Design Team This role is part of the User-Centred Service Design (UCSD) team. The purpose of our team...

Citi Markets is looking for a Business Disruption Risk Analyst to join its 1LOD Business Disruption & Safety Risk (BDSR) team, playing a central role in delivering Citi's regulatory Operational Resilience Programme across Markets. In this position, you will assess and manage business disruption and operational risks, ensuring Citi operates within its defined risk appetite while contributing to the bank's financial stability and long-term resilience. This is an opportunity to shape governance, strengthen controls, and support enterprise-level risk frameworks at one of the world's leading global banks. Responsibilities Lead risk and control assessments across business disruption and operational risk areas, providing clear mitigation recommendations that protect Citi and its clients. Support the delivery of Citi's regulatory Operational Resilience Programme, executing enterprise framework milestones within the Markets business and ensuring timely progress against key...

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Citi's Fund Services business is in the midst of a generational transformation — moving from fragmented, manual operating models to an AI-native platform that will define how fund services are delivered globally. We are building the next generation of capabilities powered by Artificial Intelligence, and we need an exceptional product leader to help us get there faster. This is a unique opportunity to sit at the center of that transformation — working across the Fund Services Transformation team to bring AI capabilities from concept to production, at pace, in one of the most complex and consequential domains in financial services. We are looking for a hands-on, technically fluent Product Manager who can move with equal confidence between a...

End Date Monday 31 August 2026 Salary Range £40,824 - £45,360 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:      Product Designer   (UX/UI)   SALARY:     £40,824 - £45,360 LOCATION:   Bristol,   Cardiff,   Edinburgh, Manchester HOURS:  Full-time   WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.           What  you’ll  be doing     This role is within a team of designers, researchers, content   specialists   and data analysts, working together to design and...

End Date Monday 31 August 2026 Salary Range £72,702 - £80,780 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: UX Designer (12-Month FTC) LOCATION: London SALARY: £72,702 - £80,780 HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About this opportunity We’re looking for an experienced User Experience Designer to join our Embedded Finance design team. This is a unique opportunity to define and enhance the journeys in which we engage and build relationships with our business customers, while supporting them with the right...

End Date Sunday 30 August 2026 Salary Range £61,344 - £68,160 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Role Title: Reward Partner – BCB & CIB Location(s): Bristol, Leeds, Halifax or Edinburgh Type: Full Time, Permanent Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time Job Description Role Purpose The Reward Partner role will support the development and execution of reward activity for the Business & Commercial Banking and Corporate & Institutional Banking divisions at Lloyds Banking Group. Reporting to the Head of Reward for BCB & CIB while supporting activities led by the divisional Reward Partners, the role-holder will be expected to deploy advanced analytics and drive insights to enable the implementation of commercially compelling reward propositions...

Job Title: Delivery Manager Division: Digital Product Department : Digital Delivery Salary: National (Edinburgh and Leeds) ranging from £74,900 to £90,000 and London from £82,300 to £100,000 per annum (salary offered will be based on skills and experience) This role is graded as: Manager - Regulatory Your external recruitment contact is Benjamin via [email protected]. Your internal recruitment contact is Lauren via [email protected] Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team   We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.  As part of the Data, Technology & Innovation (DTI) Division, we are leading the FCA in harnessing the...

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We...

About Global Network Banking Citi's Global Network Banking (GNB) is a cornerstone of our international franchise, dedicated to serving the dynamic needs of multinational corporations as they expand and operate across the globe. Leveraging Citi's unparalleled network spanning over 90 countries, GNB provides a single, integrated platform for clients to manage their global banking needs. Our role is to deliver the full breadth of Citi's solutions — from cash management, trade finance and FX management to strategic advisory and credit — enabling our clients to navigate the complexities of international markets, optimize their treasury and supply chain operations, manage risks and achieve their global growth ambitions. Job Summary The Director, Coverage Banker is a senior client-facing role within Citi's Global Network Banking team, based in London, United Kingdom. The role manages a hybrid portfolio of Regional Account Management (RAM) and Subsidiary Account Management (SAM)...

The Head of Mentoring provides strategic and team leadership , programme direction and operational oversight for WIBF’s mentoring portfolio and valued participants, ensuring it delivers a measurable impact for WIBF members across the industry. The role shapes and delivers the long‑term vision for mentoring, strengthens WIBF’s position as the leading organisation for gender‑inclusive professional development, and ensures the programme remains innovative, scalable and is aligned with WIBF’s mission to accelerate gender equity in banking and finance.   What You’ll Gain Further your strategic leadership skills by leading, and delivering through others, a valued, respected and unique mentoring offering   An opportunity to expand your professional network and visibility across WIBF’s volunteer community and the wider financial services sector An opportunity to give back and shape the leadership of the future while contributing to greater gender equity in...

This intermediate-level position is designed to support both Client Service and Securities Transaction Management functions, serving as a pivotal role in the organization. The successful candidate will leverage a comprehensive understanding of client needs and transaction processes to drive efficiency, ensure control, and enhance the overall client experience, particularly within the Japanese market. Overall Objective The overall objective of this role is to facilitate the clearance, settlement, and investigation of client securities and derivatives transactions while also providing comprehensive client support and issue resolution. This position is central to the re-organization, requiring expertise in both Client Service and Securities Transaction Management. Key Responsibilities Client Service Responsibilities: The primary responsibilities involve acting as a central point of contact for clients, resolving inquiries related to settlement processes and portfolios, and...

Role profile: We are seeking a high-calibre Investment Planning Director to join the Data & Analytics Transformation team, reporting directly to the Head of D&A Transformation . A team that thrives on a product-led mindset, embraces the future of AI, and remains relentlessly focused on putting the customer first. This is a high-impact, high-visibility role with regular exposure to the D&A Executive Leadership Team and Group senior stakeholders, including the CEO. The successful candidate will play a central role in shaping and governing the investment agenda across the D&A division, ensuring capital is deployed effectively to drive growth, innovation, and resilience. This role is ideally suited to an engagement manager / principal from a top-tier consulting firm or similar industry transformation role looking to transition into a blue-chip corporate environment, while maintaining strategic exposure and accelerating their leadership trajectory....

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

Manager, Data Engineering Lead SwapClear and Listed Rates, LCH Ltd, London LCH, SwapClear and Listed Rates LCH Ltd is an international multi-asset class central counterparty clearing house (CCP), part of the London Stock Exchange Group.  LCH Ltd serves a broad range of exchanges and over-the-counter trading platforms providing critical risk management services.  It has a unique membership model and its customers span the globe and include major financial groups (including the majority of the major investment banks), broker-dealers and specialist commodity houses and a wide range of buy-side and real-money firms including major asset managers and large hedge funds. This role provides an opportunity to work on one of the most critical finance technology functions in the world. The LCH CCP is systematically significant to the world’s financial markets which requires technology that has to be very resilient and with strong controls. LSE Group also provides a chance...

The purpose of this role is to assist the Director of Business Information Security (BISO) in all security matters relating to the oversight of Information and Cyber Security within the LCH Ltd. business line of LSEG’s Post Trade division. The successful candidate will be charged with ensuring that the critical business systems and data assets of LCH Ltd. are adequately protected, and that all related information security and cyber controls remain effective and within risk appetite and/or have appropriate risk treatment plans in place to bring them back into risk appetite. The role will best suit an experienced Information Security Manager with extensive experience gained from having previously operated within Senior Management level InfoSec/Cyber roles within the FS or FMI industries. The successful candidate must be a subject matter expert in Information Security, as the role demands a very strong knowledge in all areas of information security and cyber security, as well as...

Product Manager, Global Equity and Multi-Asset Indices (EMEA) About the role We’re looking for a Product Manager to help develop and grow FTSE Russell’s Global Equity and Multi-Asset index offering across EMEA. You’ll work at the intersection of index research, product development and commercial execution—partnering with teams across the business and engaging directly with clients to shape solutions that are relevant, scalable and commercially impactful. Location : London (EMEA focus) About the team You will be part of a high-performing product management team responsible for developing and growing FTSE Russell’s Global Equity and Multi-Asset index offerings across EMEA. The role sits within a front-to-back product organisation spanning index research, design, governance, commercialisation and client delivery. You will work closely with index research and policy teams, sales, technology, operations and marketing to scale existing index families, build new...

Enterprise Architect FTSE Russell | LSEG Technology Location: London About FTSE Russell FTSE Russell is a leading global provider of financial services, specializing in the creation and management of indexes, data, and analytic solutions. A subsidiary of the London Stock Exchange Group (LSEG), FTSE Russell supports investors worldwide in making informed decisions across asset classes, investment strategies, and market segments. Our products are trusted by institutional and retail investors, asset managers, and pension funds to benchmark performance, build investment portfolios, and manage risk. With a reputation for innovation, transparency, and robust governance, FTSE Russell plays a critical role in shaping global financial markets. The Opportunity We are seeking a visionary Enterprise Architect to shape the future of our technology landscape. This is a pivotal role where you will bridge the gap between business strategy and cutting-edge technology,...

Role Purpose As Group Director, Head of Security Architecture, you’ll be a core member of the LSEG Cyber Security team. You’ll lead and set the direction for the Cyber Security Architecture team which delivers across a number of areas: Principal Security architecture – a team of engineers who ensure security is build in to all projects across the group. Each architect is aligned to our business units and builds a deep relationship with the teams in that unit. Security Architecture Design – a central function that delivers design patterns to ensure a consistent implementation of our controls across the group. This team researches new technologies, and provides guidance on how to secure them. They also run a project to provide a risk posture review across the application portfolio against our standards. This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed. Security Architecture review – a...