21 operations jobs found in London

The Markets Operations AI Transformation Programme is a multi‑year transformation programme aimed at fundamentally redesigning how Markets Operations serves customers, manages operational resilience, and automates controls at scale. The programme is a single, integrated transformation of operations process, spanning AI‑enabled customer service, controls automation, incident prevention, and agentic business process automation across LSEG Markets (FX, DSM, PTS, RRS, LCH Ltd, LCH SA).   The role requires an experienced Programme Manager who is comfortable operating in ambiguity, aligning senior stakeholders across Operations, Engineering, Risk and Product, and translating strategic intent into executable plans with clear outcomes, controls and benefits.   Programme & Delivery Management - Own end‑to‑end delivery of defined work-streams within the Markets Operations AI Transformation Programme, from mobilisation through to scaled rollout and benefits realisation. -...

Citi’s COO Corporate Shared Services organization is seeking a dynamic and transformational leader for the newly created role of  Treasury & Liquidity Operations Group Manager . This Managing Director position will hold single-threaded accountability for overseeing and leading critical, global organizations: Cash Management and Bank Network Management. This senior leader will be responsible for setting the strategic vision for Citi’s enterprise-wide cash operations, driving the execution of a unified Target Operating Model (TOM), and embedding modern technologies, including Artificial Intelligence (AI), to create a best-in-class, efficient, and resilient function. The role requires a strategic thinker with a proven track record of leading large-scale operational teams, driving significant change, and managing complex global stakeholder relationships. Key Responsibilities: Strategic Vision and Leadership: Define and execute a comprehensive, forward-looking strategy for...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

Collateral and Liquidity Management (CaLM) provides an efficient, cash collateral investment and liquidity management service, across all LCH clearing service lines! Manage the delivery of strategic initiatives across the Collateral and Liquidity Management (CaLM) business, ensuring effective governance, planning, collaborator engagement, risk management, and execution. The role will support delivery across both LCH Ltd and LCH SA and drive a consistent and effective approach to project management throughout the project lifecycle! The role will be responsible for overseeing strategic initiatives across the CaLM portfolio, including the delivery of digital asset capabilities and associated business use cases across LCH Ltd and LCH SA. Global CaLM Business Line: CaLM provides collateral and liquidity management services across LCH clearing services and is responsible for supporting the business's strategic, regulatory, resilience, and growth objectives. Key...

Senior Project Manager – Energy Trading Location: London (Hybrid) | Practice Area : Energy | Type: Permanent Lead complex Energy Trading transformation programmes that deliver measurable business value across trading, operations, risk, and technology functions. The Role Capco is seeking experienced Senior Project Managers to lead strategic and operational change initiatives within leading Energy Trading organisations. Working across business and technology teams, you will be responsible for driving the successful delivery of complex transformation programmes spanning Front Office Trading, Commercial Operations, Risk, Settlements, Data, and Technology functions. You will manage delivery from initiation through implementation, ensuring programmes are delivered on time, within budget, and aligned to business objectives. This role requires strong project delivery expertise combined with a solid understanding of Energy Trading environments and the ability to navigate...

About Us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

The FX Product Manager will play a pivotal role in shaping the future of Foreign Exchange at Citi by leading product vision and roadmap development, ensuring a client-centric approach from concept to delivery. This involves close collaboration with various business, risk, finance, technology, and operations teams to achieve delivery objectives. The incumbent will be a hands-on, techno-functional leader, capable of delving into trading systems to understand critical data flows. Leveraging excellent analytical, communication, and interpersonal skills, they will manage and implement a diverse range of products. A key aspect of the role is driving the strategic development, management, and execution of FX Trade processing and Risk platforms implementation and modernisation, solutioning new cross border payments and custody flows, enhance the usage of Gen AI in delivering cutting-edge FX products that meet evolving Trading, Sales and client needs and enhance competitive positioning....

The Business Compliance & Regulatory Change Manager is a first line of defence (1LoD) advisory role responsible for identifying, assessing, and managing regulatory and regulatory‑change risk across the FTSE Russell business. The role provides proactive, embedded regulatory advice to the business, ensuring regulatory requirements are translated into practical, scalable controls and embedded into business‑as‑usual operations. Sitting within the Regulatory Risk and Controls function, the role supports safe product innovation, strong governance, audit readiness, and regulatory confidence across FTSE Russell, working collaboratively with a wide range of internal and external stakeholders. Role Responsibilities & Key Accountabilities 1LoD Regulatory Advisory & Business Partnership Act as a trusted, embedded regulatory advisor to Product, Engineering and Operations teams across the full benchmark lifecycle, from product innovation through to BAU operation....

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ...

Job Description: Senior Engineering Audit Manager Markets   Reporting to : LCH Ltd Head of Internal Audit   The Senior Engineering Audit Manager Markets role comprises two distinct elements: Support of the regulated entity Heads of Audit/Audit Directors in their oversight, challenge and influence over technology audits performed by LSEG Engineering Infrastructure Internal Audit. Delivery of a portfolio of Technology and Integrated audits for regulated entities within the LSEG Markets division.   Role Purpose Manages the audit delivery and actively contributes to the successful execution of a portfolio of audits by ensuring that audits are completed to a high-quality standard and that engagement reports provide assurance and contribute to improving LSEG’s risk and control environment. Lead the audits confidently in line with the audit methodology. Monitor the audit team's progress and be the main point of contact with the team to...

Role profile: Post Trade Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, data solutions & regulatory reporting. Reporting to the Head of Operations of LSEG Regulatory Reporting Solutions, the Senior Manager of Customer Success is responsible for leading the client success strategy across our regulatory reporting solutions. This role ensures that clients receive exceptional support, achieving high client satisfaction, client retention whilst delivering best in class account management and operational excellence. The role also plays a key part in delivering the LSEG’s Product Led, Client Centric strategy. Leadership & Strategy • Define and implement the customer success strategy aligned with business goals and strategy • Actively engage with Sales and key stakeholders across the business, to...

AI Programme Manager Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent Lead complex AI transformation programmes across global financial services organisations The Role Join Capco’s Business Consulting practice as an AI Programme Manager, supporting leading financial services organisations in delivering large-scale AI and Generative AI transformation initiatives. This role sits at the intersection of programme leadership, strategic delivery, governance, and AI-enabled business transformation, helping clients scale AI capabilities in a controlled, commercially valuable, and operationally sustainable way. You will lead complex transformation programmes spanning business, operations, technology, risk, and compliance teams, ensuring AI initiatives are effectively governed, strategically aligned, and successfully delivered within highly regulated environments. The role combines strong programme management capability with consulting,...

Product Manager, Global Equity and Multi-Asset Indices (EMEA) About the role We’re looking for a Product Manager to help develop and grow FTSE Russell’s Global Equity and Multi-Asset index offering across EMEA. You’ll work at the intersection of index research, product development and commercial execution—partnering with teams across the business and engaging directly with clients to shape solutions that are relevant, scalable and commercially impactful. Location : London (EMEA focus) About the team You will be part of a high-performing product management team responsible for developing and growing FTSE Russell’s Global Equity and Multi-Asset index offerings across EMEA. The role sits within a front-to-back product organisation spanning index research, design, governance, commercialisation and client delivery. You will work closely with index research and policy teams, sales, technology, operations and marketing to scale existing index families, build new...

Role profile: This role leads the Enterprise Product-Led Tooling workstream, shaping and delivering the strategic tooling ecosystem that underpins LSEG’s Product-Led Transformation. The role is critical in establishing an integrated, enterprise-wide tooling capability spanning all enterprise systems, and supporting product lifecycle workflows across the end-to-end lifecycle in all divisions. You will drive cross-functional collaboration with Priority Areas, enterprise enablers, engineering, product management, finance, architecture and transformation leadership to implement a consistent, scalable, and effective tooling landscape. ROLE SUMMARY: The Senior Manager, Product-Led Tooling will be responsible for defining, delivering, and scaling the enterprise tooling ecosystem that supports end-to-end product workflows. You will shape MVP releases, standardise ways of working, manage integrations, govern product ways of working, and ensure enterprise onboarding of teams into the...

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal. Role purpose The role requires the ability to effectively collaborate with Risk, Legal, transitions, Finance and PI’s third party administrators to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate. You will apply your knowledge and insights of the Customer Operations function and understand how this impacts our policyholders. To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to our policyholders,...

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. A newly created role has arisen within our Origination department at PIC: we are recruiting for a  Head of Transition Programme Management  to join our Transitions function, which plays a critical role in the management and delivery of transition projects for clients. This involves delivering efficient project management processes, standards, and governance frameworks to reduce cost, mitigate risks and drive value across the Company. The purpose of this role is to engage and develop strong working relationships with stakeholders at all levels to ensure key internal departments (Operations, Origination, Finance, Finance Actuarial, IT, Longevity Risk Management, Information Management, Legal and Risk) and...

Operating Model Design Manager | Banking Contract | Inside IR35 | Hybrid Working alongside the Design Lead, you'll support the delivery of a new Target Operating Model as part of a high profile Third Party Risk Management transformation within a global bank. You'll coordinate design activities, support process mapping, maintain programme documentation, prepare workshops and help ensure design outputs remain aligned across multiple workstreams. Previous operating model or process design experience within a large banking organisation is essential. Experience supporting procurement or business transformation programmes would be advantageous.

The Assistant Manager, Data & Analytics Compliance will support the Data & Analytics (D&A) Business team as a trusted partner within the London Stock Exchange Group (LSEG). This role will provide guidance and advisory support to the D&A Business and protect the LSEG brand, its products and employees. The D&A Compliance team are part of the wider D&A division as well as members of the LSEG Legal & Compliance department. The Assistant Manager will ensure appropriate policy, processes, systems and structures are in place to handle compliance with the businesses legal and regulatory obligations. This role will support the D&A Compliance & Legal team through various strategic projects and workstreams which may include but are not limited to: jurisdiction analysis for required licenses, product/service assessment for regulatory scoping, regulatory authorization coordination, documentation of compliance policies and frameworks, regulatory risk...

Change Manager | Banking Transformation Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months Drive successful business change on a high-profile banking transformation programme. The Role Join a strategic Third Party Risk Management programme supporting a global bank as it introduces a new Target Operating Model. As the Change Manager, you'll play a key role in preparing the business for change, ensuring colleagues across multiple workstreams are engaged, informed and ready to adopt new ways of working. Working closely with programme leadership, you'll lead business readiness activities, stakeholder engagement and communications to support a smooth transition from programme delivery into business as usual. What You'll Do Lead change management activities across a large-scale Third Party Risk Management transformation programme. Deliver change impact assessments, business readiness plans and...